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Frequently Asked Questions
Answers to our contact & delivery questions
If you receive a defective product, please contact our customer service team immediately for assistance with a replacement or refund.
You can reach our customer service team via email at info@deltalabzuk.co.uk or contact us on our livechat.
Yes, we prioritize your privacy and ensure all orders are shipped in discreet packaging.
Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.
We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer service for return instructions.
CBD disposable vapes are pre-filled vape pens that contain distillate. They are ready to use right out of the box and do not require any maintenance or refilling.
We accept Crypto payments. This is the most secure way of making a payment. See our guide to purchasing with crypto.
Once you have paid with crypto, it can come through to us within a few minutes, in some cases in can take a couple of hours. Once payment is received, we will mark your order as paid and get it ready to ship.